Returns & Refunds Policy

At INARA, customer satisfaction is a priority. However, due to the nature of our products and the care that goes into them, we have a strict no refund and no cancellation policy. Please review our exchange guidelines below.

1. Exchanges

You may request an exchange only under the following circumstances:

You received an incorrect product (i.e., the item does not match what was shown on the website).
There is a genuine quality or manufacturing defect.
The product is unused, unworn, and returned with original tags attached.

2. Exchange Procedure

If your request meets the above criteria:

Send the product along with the original invoice to:

INARA BY SANA PATHELLA  
Ark 7, 5th Floor,  
Above Rangoli Sarees,  
Station Road,  
Thane West, Thane – 400601  
Phone: +91 7700999101 / +91 9137775073

Please mention your desired exchange item and size on the invoice. The new product must be of equal or higher value.
Alternatively, a credit note can be issued if you prefer to delay your exchange.